Privacy Policy

The security of your data is important, and at Lauren Marie Studio it is taken very seriously. Below we have outlined the ways in which your data may be collected by either contacting Lauren Marie Studio, purchasing from Lauren Marie Studio, visiting the website or social media accounts for Lauren Marie Studio and also entering into a competition or giveaway by Lauren Marie Studio. It is also outlined in this Policy where this information may be collected from and how it is stored.

Lauren Miller is the data controller for Lauren Marie Studio, who is referred to as 'we', 'us' or 'our' throughout this privacy policy.

Name of legal entity: Lauren Miller trading as Lauren Marie Studio

My contact details are:

laurenmariestudio-ask@outlook.com

You have a right to make a complaint to the Independent Commissioners Office (ICO), if you are not happy with the way that your data is handled. If you would like to complain, please email us at laurenmariestudio-ask@outlook.com, and hopefully we can resolve this issue for you.

It is really important that the data we do hold about you is accurate. Please notify us if the data we hold about you is incorrect and out of date by emailing laurenmariestudio-ask@outlook.com, where we can amend this for you.

What types of Personal data may we collect?

In order to fulfil our service there are times where we will collect some types of personal data from you. Personal data refers to any data that can be used to identify a subject (a person), and there are different types of personal data that may be collected.

It is necessary lawful basis that we obtain certain information about you to complete a purchase. This includes:

Your full name, email address, your user name,  payment details, your delivery address (or recipient's address if applicable).

There may be times where we collect usage data about you. This data refers to the ways you use and interact with our services. We may also collect technical data, which refers to the method in which you visit or use our services (for example, your IP address, the server and type of browser that you use, the version of browser plug in types, the location of this data and time, the system it is operated on and also the platform and other technology on the device you choose to interact with our services on.)

We do not currently collect email addresses or postal addresses for marketing purposes, as we do not have a newsletter or marketing email. Should this be a feature we use in the future, you will only be able to access this by specifically 'opting in' to be a recipient. You will never be added to a marketing list without expressing your consent prior to this.

Sensitive data refers to data such as physical or mental health, religious or philosophical views, racial or ethnic origin, political opinions, trade union activities or any details about criminal offences.

On the occasion where you choose to share any information classified as sensitive data with us (for example, requesting a custom order where this information is relevant, e.g. Wedding Stationery or Christening Stationery), this information is collected for the intended purpose only, and is confidential between us and you. 

After the purpose for which the data collected is no longer necessary, all correspondence which features this sensitive data will be deleted. This information that you choose to share with us is solely your choice.

A record of the process and payment of this order will still be stored for legal reasons.

Custom Orders

We often use social media as a way of sharing the work we have created (for example, Wedding stationery designs and greeting card designs). Please let us know if you would be happy for us to share a custom order we have created for you. We will not share this work without your prior consent.

1.  How will my data be collected?

A purchase made through Etsy

Every time you purchase a product through the Lauren Marie Studio (laurenmariestudioart) shop,  certain pieces of your data are stored for necessary purposes.

For legal reasons, the Invoice produced after purchasing an item is stored by Lauren Marie Studio. The Invoice (which is generated by Etsy as a valid receipt of your purchase) is accessible via the Etsy dashboard, and an email copy is also sent to the seller (Lauren Marie Studio) and the buyer (the customer). The information on this invoice includes your full name, address, email address, payment type, and Etsy username. The invoice also may include any correspondence which you have shared, or we have shared in relation to the completion of the product, and recipients address, should this be applicable.

Please note, this policy refers to Lauren Marie Studio and is not in reference to the ways that Etsy stores your data. When you purchase from Lauren Marie Studio, you agree by Etsy's (www.etsy.com) rules and policies adhering to privacy and the storage and usage of your data.

you can find these details here: https://www.etsy.com/uk/legal/privacy

Any correspondence made between the buyer and Lauren Marie Studio prior to the processing of the order, will be deleted after the purpose of this correspondence is no longer necessary. This correspondence may still stay on record within an Etsy server and it is important to familiarise yourself with Etsy's data and privacy policies before signing up and confirming a purchase. We do not have control over the data that Etsy stores.

It is important to note that the interaction you express towards the Laurenmariestudioart Etsy shop is also retained for legitimate interests. This includes being able to view:

- The username of an account who has favourited an item

- The username of an account who has followed the Laurenmariestudioart page

- What search words customers are using to find Lauren Marie Studio products

- Location (county, town or country where visits from users have come from)

This information helps an Etsy Seller to see shop statistics and interest towards the products they sell.

WIX.COM- www.laurenmariestudio.co.uk

www.laurenmariestudio.co.uk is powered by WIX.

WIX collects two types of data from its visitors and users.

Non Personal Information, which includes:

session heatmaps, scrolls, The operating system and Internet browser, Language and keyboard settings, visitor and user browsing, click-stream activity, the Internet service provider, date and time stamps, information regarding the users device, screen resolution and referring or exit pages.

And Individually identifying information, which includes:

Contact details such as an email address, phone number or billing address, a full name, payment method or transaction details from users with paid services, browser or usage session details such as an IP address, device unique identifyer and geo-location details, third party account details (for example, Paypal, Google and Facebook), scanned identification documents that the user provides to WIX, correspondence made through the service such as the email contact box, and any other personal information that the visitor, customer or user provides.

You can read a full Privacy Statement from WIX, here:

https://www.wix.com/about/privacy

From time to time we may update the Lauren Marie Studio website using WIX. The website is accessible by us, the data controller, or a relevant third party for website design purposes only. Access to the site is not granted for any reasons other than for website design and maintenance purposes. 

An order placed not through Etsy (or an order requested through Email, or Craft Fair/Event/offline order)

For orders that are not placed online, an invoice is kept on record for 7 years, as a legal requirement for tax and accounting purposes. The invoice kept as a record is the same invoice that is sent to the buyer on receipt or billing of payment.

2. How will my data be stored?

Making sure your data is stored securely is important to us, and we have put appropriate measures in place to ensure this.

The data obtained from processing and fulfilling a transaction (name, address, email address, username, recipient's name and address) is included in the Etsy invoice, or an invoice that we create for a product that is not sold online.

Etsy invoices are stored on the Etsy server as a receipt for products purchased. Etsy also sends an invoice to the buyers email address and an email address for Lauren Marie Studio. Etsy uses SSL (secure socket layer technology) for processing payments. We have no access to this information and this information will not be stored by us.

The data collected will be stored for up to seven years, due to legal reasons (such as tax and audit purposes). The HMRC recommends storing tax return documents for at least five years.

Email queries that are submitted through the contact section of www.laurenmariestudio.co.uk are stored as an email on the WIX inbox, and an email is also sent through to a Lauren Marie Studio email. The information on this email is deleted after  the purpose for which it has been obtained is no longer necessary, however your email address may be stored. We will not use your email address to send you marketing information.

The data recorded when you visit  www.laurenmariestudio.co.uk (powered by WIX) is subject to the Wix privacy policy. You can read this full statement here: https://www.wix.com/about/privacy

There may be times where your data is stored securely using the iCloud or the Cloud services.

3. Will my data be shared with anyone else?

As previously stated, when you use and make a purchase through the Etsy service, you give consent for Etsy to store your data. An email that you have sent to us through the contact page on www.laurenmariestudio.co.uk will also be on the WIX server.

Aside from your use of the services that we sell and advertise through (Etsy, Instagram, Facebook, Twitter, WIX) for which you give consent for these companies to store your data, there may be some circumstances where your data may be shared with third parties. These circumstances are limited and restricted. The reason for this will only be if it is required to fulfil the purpose for which we have obtained your data. For example:

Delivery purposes: If you have purchased a design to be received in the post, your full name and postal address may be shared with a delivery service to fulfil that purpose.

Design purposes: If you have purchased a personalised design that needs to be printed, the details featured on this design will be shared with a third party printing company that fulfils this purpose.

Accounting purposes: Any transactions made through Lauren Marie Studio must be disclosed by law for tax returns, and therefore this information may be shared with an accountant, book keeper and HMRC.

Lawful Purposes:  We may collect, retain or share your data if we believe it is necessary to comply with laws, such as a government request or legal process, in order to investigate, prevent or address fraudulent or illegal activity, security and technical issues, and to protect the rights, safety and security of my customers.

4. How can I find out what data you store on me?

As a data subject you have a number of rights including a right to be forgotten, and a right to erasure. Should you wish to claim access to your data that we store, or to have your data deleted from our systems, you can contact us with such requests by emailing laurenmariestudio-ask@outlook.com, however we are able to charge an administration fee in certain circumstances, for example multiple requests for the same information.  

5. Children's Data 

We do not knowingly collect Personal Data from children under the age of sixteen (16) from our Website. If you are under the age of sixteen (16), please do not submit any Personal Data through our website. We encourage parents and legal guardians to monitor their children's Internet usage and to help enforce our Privacy Policy by instructing their children never to provide Personal Data through the Website without their permission. If you have reason to believe that a child under the age of 16 has provided Personal Data to us through the Website, please email us at laurenmariestudio-ask@outlook.com and we will endeavour to delete that information from our databases.

6. Sending Data outside the European Economic Area

We will only send data outside of the European Economic Area ('EEA') to work with our agents and advisers who we use to deliver services to you or to comply with legal duty. If we do transfer data outside the EEA, we will make sure that this is protected in the same way as if it were being used inside the EEA. We will use one of the following safeguards to ensure that this is protected:

- Transfer the data to an non-EEA country which has privacy laws at least as protective as those within the EEA.

- Put in place a contract with the recipient of the data using EU model clauses which means the recipient must protect the data to the same standards as required within the EEA, or

- Rely on a pre-agreed Privacy mechanism such as the EU/US Privacy Shield agreement.

7.  In the event of a data breach

We take appropriate measures to ensure that your data is safe, secure and stored appropriately, and that access to this data is strictly limited by any third parties.

In the event of a data breach, we have put appropriate measures in place to deal with this issue. If the security of your data is ever compromised, we will notify you and an applicable regulator of a security breach of this within 72 hours, via this privacy document. Whilst we do not use your email for marketing purposes, if you have supplied your email to us, if your data has been subject to a security breach, we may use this to notify you.

Lauren Marie Studio is committed to the safety of your information.

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